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- [Job Opening] UNIVERSAL Mobile
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[Job Opening] UNIVERSAL Mobile
Universal Mobile is a company that provides eSIM, SIM card, and pocket WiFi services to Japanese residents and visitors to the United States. We have been providing services for over 10 years and have served over 10,000 customers. We are currently
recruiting bilingual Japanese and English customer support staff. No prior knowledge of the telecommunications industry is required. We will provide thorough support after you join the company, so please feel free to apply.
We welcome applications from those who want to help customers in Japanese. We also offer flexible support for work visas, depending on the candidate's situation. Please feel free to contact us if you have an OPT or J-1 visa.
Recruitment overview
| Recruiting company name | UNIVERSAL Mobile |
|---|---|
| Industry | Communications and Information |
| Job Openings | Office Administration |
| Employment type | full time |
| Number of people recruiting | １ |
| Language used | Japanese, English |
| job description | - Customer support: Handling inquiries via phone, email, and chat. Responding to questions regarding eSIM, SIM cards, and pocket WiFi. Providing guidance on plan changes, activation procedures, and billing. - Data and administrative management: Entering information into internal systems and managing records. Updating and organizing customer data. - Service proposals: Providing optimal plans and services through support. *Job duties may vary depending on experience and skills. |
| Working hours | 9am-5pm |
| Work place | Torei |
| Salary and benefits | Details will be discussed during the interview and based on experience |
| Holidays and vacations | Saturdays, Sundays, and public holidays |
| Employee benefits | Health insurance provided (details to be discussed during interview) |
| Eligibility | ◾️Required qualifications (essential skills) Native Japanese speaker / Business level English (reading, writing, and speaking) Experience handling customer inquiries via phone, email, and chat Practical level of Microsoft Office (Word, Excel, Outlook) ◾️Preferred: Experience using AI tools (ChatGPT, Copilot, etc.) in business Sales experience Marketing experience *Only applicants who can work at the Torrance office will be considered. |
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How to apply
Please send your application to the email address below, attaching your resume.
We will contact only those who pass the document screening.
info@universalmobile.us
Phone number: (888) 504-9056
Copy and paste the following information into your email to apply smoothly
I am applying for the following job posting listed in the Lighthouse Classifieds section:
[Job Details] [Job Information] UNIVERSAL Mobile [Company
] UNIVERSAL Mobile
[Job Title] Administrative
[Employment Type] Full-time
[Location] Torrance
UNIVERSAL Mobile
20705 S Western Ave Ste 209 Torrance CA 90501